Animal Care Services

BernCo Animal Care Services Announces New Policy for Owner Relinquishment of Animals


Bernalillo County Animal Care Services (BCACS) is updating its policy and procedures to include offering supportive resources to citizens who are thinking about relinquishing their animal to the county.

In an effort to reduce the number of relinquished animals, the county is offering additional supportive resources to help keep pets in their homes.

“Because capacity for care plays a significant role in managing populations in an animal care shelter, BCACS staff will make every effort to keep animals in their homes by providing resources and advice to owners when feasible and when in the best interest of the animal and the owner,” says Animal Care Services Director, Misha Goodman. “However, when there is no other option than relinquishment, a managed admission will be performed and appointments scheduled.”

The biggest changes for the public in this policy change are:

  1. Citizens will no longer call the 468-PETS dispatcher to have an animal picked up.
  2. Citizens will now call the general number 505-314-0281 to speak to a relinquishment employee, prior to any animal being brought to the facility. The individual will be interviewed to see if resources can be provided to keep the animal in the home.
  3. Animal relinquishment must be pre-scheduled and will occur on Mondays and Saturdays between 11 a.m. and 3 p.m. Owners may not randomly bring in animals without prior approval by staff.
  4. On a case-by-case basis, Bernalillo County Animal Care Services will assist citizens who do not have the means to bring the animal to the shelter.
  5. Bernalillo County will maintain the relinquishment fee of $25 per animal.

For more information, go to

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