BernCo Follows Governor’s Orders, Continues Tele-work


At the direction of Governor Michelle Lujan Grisham, Bernalillo County is instituting partial office work schedules while continuing tele-working for employees whose positions allow and encouraging a stay-at-home posture.

Bernalillo County will allow staffing up to 25% of regular staffing levels in departments but those departments must follow Governor Michelle Lujan Grisham’s public health orders and encourage public adherence as follows:

  • Vendors and contractors and general public will be required to wear masks while in county facilities. 
  • Meetings will be conducted virtually whenever possible.  When in-person meetings are necessary, social distancing of at least six feet will be observed at all times
  • County employees that are equipped and directed to tele-work or remote-work will continue to do so
  • Employees shall avoid hosting meetings with visitors, including county employees, within their individual workspaces – the use of common areas and meeting spaces will be utilized when possible and all attending shall be wearing facemasks and observing social distancing
  • Departments shall offer hand sanitizer at reception desks and customer service areas


Law enforcement, firefighters and rescue personnel, 911 dispatch, and the Metropolitan Detention Center (no in-person visitation) will continue to work as normal.

Bernalillo County Manager Julie Morgas Baca is asking all residents to adhere to Governor Michelle Lujan Grisham’s directives and be aware of their surroundings and others near them.  Please stay at least six-feet from others and stay at home except as needed for grocery shopping, medical assistance and exercise.  Limit group contact to five or fewer people.  Wear masks when in public areas.

BernCo operations as of May 16 are as follows:


ABC Community School Partnership – Closed

Accounts Payable – Closed

  • Payments to vendors will continue to be processed
  • Contact – 505-468-7316

Animal Care – Closed with adoption by appointments only.

·         Business hours by phone only: Tuesday - Saturday 8 AM - 4 PM

·         Services include:


Assessor’s Office – Closed to public access


Behavioral Health – CARE Campus – Open

  • Narcan distribution continues
  • Social model detox limited to 38 clients
  • Public inebriate intervention program limited to 10 clients
  • More information at


Board of County Commissioners – Offices and meetings closed to the public


Clerk – Closed to public access

  • Online services continuing
  • Recording and filing – 505-468-1290 or email:
  • Bureau of Elections – 505-243-VOTE or email:
  • Register to vote, update registration, and/or request an absentee ballot at
  • Marriage Licenses – By appointment only - 505-468-1290


County Executive Offices – Closed to public access


Community Centers and fitness centers, all indoor and outdoor pools, open space buildings, ball fields and arenas – Closed

  • No private events
  • No sports programming

East Mountain Transfer Station – Limited hours (Regular hours resume May 23)

  • Saturday and Sunday – 8 a.m. – 5 p.m.
  • Monday and Tuesday – 1 p.m. – 5 p.m.
  • Wednesday - Closed
  • Thursday and Friday – 8 a.m. - Noon
  • Green waste or recycling being accepted
  • Please note that Google search has incorrect hours of operation for the East Mountain Transfer Station

Economic Development – Closed - phone contact only

Garbage collection – by Waste Management – Open

Human Resources – Closed.  Questions to

Housing Department – Closed to public access - Residents should contact their program assistants for help


Lunch program - Open

  • Meals served M-F 10 a.m. to 1 p.m. (Grab and go only)
  • Mt. View Community Center
  • Paradise Hills Community Center
  • Raymond G. Sanchez Community Center
  • South Valley Multipurpose Center
  • Vista Grande Community Center
  • Westside Community Center

Metropolitan Detention Center (MDC) – No in-person visitation – videophone or email only (,)

  • Inmate money accounts: Money Orders only: MDC c/o Cash Accounting, 100 Deputy Dean Miera Dr. SW, Albuquerque, NM 87151
  • Online at:


Open Space – Outdoor spaces and trails open (Please observe social distancing directives at all times), buildings closed, playgrounds closed, bathrooms closed


Operations and Maintenance – Open by appointment only 8 a.m. – noon

  • Solid Waste Payments online or by drop box at 2400 Broadway, SE, Bldg N
  • Traffic permitting via the website

Payroll – Closed – phone contact is 468-7300

  • · Requests for pay stubs or W-2s will be mailed via USPS

Parks, Recreation and Open Space Offices – Closed, email and phone contact only – 314-0400

Planning and Development Services – Open – 9 a.m. to 2 p.m. for pick up and drop off of building permits, business licenses, trade permits, food permits etc.


Probate Court – Office closed to public but operating on a limited basis.

Contact the Probate Court at 505-468-1229 or email:

  • Accepting probate filings by mail or email for intestate (no will)
  • Accepting email pleadings for previously filed cases
  • Mail: Court of Wills, Estates and Probate, One Civic Plaza NW, Rm. 6029, Albuquerque, NM 87102


Procurement – Closed – staff contact - 505-468-7013 or email:

Risk Management – Closed - staff contact -  505-314-0440 or email:

Senior meal sites – Closed, City of Albuquerque making home deliveries

Technical Services – Open by email, phone and appointment only

  • Developmental Review Program - permitting and plan review
  • Natural Resource Services – Wastewater applications and inspections
  • Transportation Project Planning – Traffic impact analysis review

Treasurer’s Office – Closed to public access

  • Contact the Treasurer’s Office by phone at 505-468-7031 M-F, 8 a.m. to 5 p.m.
  • Email:
  • Tax payments may be made online @, by mail to:  PO Box 27800 Albuquerque, NM 87125, and via the drop box downtown at One Civic Plaza, NW at the corner of 5th and Marquette

Youth Services Center – Suspended visitations, increased phone visitation, video conferencing for attorneys, suspended volunteer programs.


The New Mexico Health Department COVID-19 information line is: 855-600-3453.

County information is available on the BernCo website at

Up-to-date information about state mandates and information is at

Information regarding coronavirus COVID-19 can be found at

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