***The HET Retrofit Program is currently suspended due to COVID-19. We are still accepting applications and will process them in the order received upon restarting the program.***


The High-Efficiency Toilet Retrofit Program replaces high-water-use toilets with high-efficiency toilets. Participants can qualify for up to two free high-efficiency toilets (1.28 gallons-per-flush), installed by a licensed plumber. High-efficiency toilets are EPA WaterSense products - they are certified to be 20 percent more water efficient and perform as well or better than standard models.

Property owners in Bernalillo County who are not water customers of the Albuquerque Bernalillo County Water Utility Authority are eligible for the program. Only toilets that are greater than 1.6 gallons per flush are eligible for replacement.

Participants also receive a Water Efficiency Consultation, which evaluates household water use and opportunities for water conservation, AND a Water Conservation Kit that includes a low-flow showerhead and faucet aerators.

To apply, complete and submit a High-Efficiency Toilet Retrofit Application.

Property owners can participate in the HET Retrofit Program one time. However, the Water Conservation Program will be introducing new water conservation incentive programs in Fiscal Year 2021 (July 1, 2020 – June 30, 2021). Participants in the current programs will be allowed to take part, again on a one-time basis, in the new programs. New incentive programs will include a revised HET Retrofit Program.


Bernalillo County Water Conservation Program
Program Contact: Megan Marsee, Water Conservation and Resource Manager
(505) 224-2158, mmarsee@bernco.gov
Report Water Waste

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