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Engage the public, elected officials, management and County employees in transparent and accountable strategic planning and performance management to ensure efficient, effective and innovative services that meet the needs of the community.

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  • Communicate and align the County’s vision and goals into a comprehensive strategic plan that aligns the performance measures, projects/initiatives, services, and tasks of all departments with the Strategic Plan Goals
  • Provide organizational performance management, which aligns resources to the County's Strategic Plan, maximizing performance for a positive impact on citizens
  • Guide and assist departments with developing and tracking performance measures, objectives, and benchmarking while ensuring the focus is on measuring what matters
  • Provide the information needed for County leaders to continuously improve the organization, compare performance over time, review trend analysis, evaluate and benchmark results
  • Enable the public and decision makers with data and analytics through the use of transparent, easy to use operational and financial dashboards and reports
  • Research and provide guidance on industry leading practices, seek opportunities to introduce new ideas to the organization, and assist in business improvement initiatives through collaboration with county departments and peer organizations

Strategic Plan & Department Performance

Laptop with graphs

Project Toolbox

Laptop with toolbox

OpenGov Financials

iPad with upward trending graphs

Strategic Plan Dashboard

Strategic Plan Goal diagram

Quick Facts About the County

graph diagram

Comparison Counties & Cities

map of bernalillo county

Presentations & Training

Contact Us

Maria Zuniga, Operations Excellence Manager

Address: 415 Tijeras NW 
Albuquerque, NM  87102
​Phone: (505) 468-1684 office, (505) 259-6864 cell
Email: or

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