Metropolitan Detention Center


The Metropolitan Detention Center is upgrading its inmate phone system.

On Nov. 1, 2019, Bernalillo County’s inmate phone service contract switched over to a new provider, GTL. GTL provides communication services to correctional facilities across the United States. In addition to phone services, the new contracted services with GTL also include the management of MDC’s new video visitation system and the inmate tablet system.

Under the new contract, members of the public will still be able to deposit money into an inmate’s phone account using MDC’s on-site system, as well as in person at the Bernalillo County Treasurer’s Office. In order to make online deposits, a new account must be created with GTL, by following this link:

These phone system upgrades are part two of a two-part project, under MDC’s new contract with GTL. Part one of the project was the installation of a new video visitation system in 2019.

Back in June 2019, MDC also launched a new inmate tablet system, in partnership with GTL, which allows inmates to communicate with family and friends through monitored text messaging. 

To make online tablet deposits, go to


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